Objectives and content
Upgrades language training for children is an individualized support with language studies for students in elementary and high school. The language tutoring suits any ambition level or specific grade goals. As a family you tell us what languages you would like to work on, but also what goals the student has.
Based on your needs and requirements, we match a language coach who will work to help the student reach their goals. Our education packages are flexible, but we recommend that you designate a fixed day of the week to help create continuity.
During the language tutoring, each lesson is tailored to suit the student’s specific requirements. We mix literature with school materials and exercises, striving to meet your goals. Our focus is to raise school performance and build self-esteem. Between the lessons you can easily monitor the development via your customer portal, Upgrades Online.
• Tailor-made lessons based on the student’s current level and goals
• 90 minutes per lesson
• Education packages of 10, 15 or 20 lessons
• You decide the day, time and place for the lessons
• Customer satisfaction guarantee with trial lesson
How it works

Register interest and customer presentation
Processen börjar med att ni som familj skickar in en intresseanmälan, denna följs upp via telefon eller mail där ni får mer information samt ges möjlighet till att ställa frågor.

Matching and presentation of language coach
Om ni väljer att gå vidare skickar ni in en kundpresentation innehållande önskemål kring undervisningen, t.ex. dag, tid och språkcoachens eventuella profil.

Trial lesson & continual language training
Inom 2 veckor kontaktar vi er för att presentera din språkcoach, samt för att hjälpa till med att boka in den första lektionen.

Conclusion of education package - Follow-up and continuation
Den första lektionen hos oss är alltid en prova-på-lektion, efter första tillfället följer vi upp med er och försäkrar oss om att ni är nöjda med er coach och det skräddarsydda upplägget.

Fortsättning & Utvärdering
I slutet av utbildningen följer vi på Upgrades upp med dig för att utvärdera och diskutera eventuell fortsättning.
Sample
FAQ
Who are your language coaches?
What is the cancellation policy?
How is payment managed?
Once you have confirmed how many lessons you wish to purchase, we will issue your invoice. You may choose to pay the full amount or to divide the sum due in to three monthly payments. Invoices are sent via email and have 10-day payment terms. We are unable to accept cash or card payments.
What is the difference between ongoing training and pre-paid packages?
Upgrades ongoing language training is invoiced in advance for the selected number of lessons per month. Ongoing language training is a minimum of three months with a one-month notice period. Pre-paid packages are
Where does the tutoring take place?
Lessons take place at the venue of your choice. This can be in the home or at our offices (if in Stockholm). There is an additional hourly charge for addresses outside of the city center.